NDIS & Disability
How to Return an Item
No planner peace this time? That's OK.
Planner Peace accepts returns on un-dated, non-customised inserts and planners within 7 days of receipt.
The customer is responsible for shipping and we will refund all costs minus postage and a 10% restocking fee.
The item must be in perfect, re-sellable condition and must be returned to us using secure packaging, having been lodged over the counter with tracked postage. Unfortunately we are unable to refund items returned without a valid tracking number.
If you wish to exchange an item, you will need to return your item and place a separate order for the item you want to exchange it for.
To return an item, print and fill out our returns form - found here. No printer? That's fine, just email us at hello@plannerpeace.com.
Please advise us of your tracking number via hello@plannerpeace.com.